Get more value from the tools [you already use.]
Your systems already have the answers. We make sure they get to the right person when it matters.
The connective tissue for effective collaboration
Connect the systems you already run today so you don't have to replace what works just to get started. You'll see quick results that can build momentum for future consolidation opportunities.
Our strategy: integrate first, consolidate second
We integrate with your existing systems to deliver results quickly. Consolidation follows based on trust, not on dependency, when it’s right move for your organization
Top healthcare integrations to consider
Clinical context
Pull patient data, orders, results and alerts from the systems your teams already chart in, so every message arrives with the context to act on it.
EHRs
Connect to the major EHR vendors so clinical workflows, care coordination and real-time schedules share one source of truth.
- ADT and demographics
- Deep linking
- Embedded messaging
- OR schedules (also in Scheduling)
- On-call schedules (also in Scheduling)
- Patient census and associated care team
- Clinical alerts triggered by the EHR: see Alerts and alarms
Vendor examples
Alerts and alarms
Route time-sensitive notifications from telemetry, lab, radiology and clinical alerting systems to the right clinician at the right time, so alarm fatigue drops and critical results never fall through the cracks.
Vendor examples
Nurse call
Route patient requests from the leading nurse call vendors to the right caregiver, cutting response times and keeping care teams connected at the bedside.
Vendor examples
Patient transport and locating
Feed real-time location and capacity data to care teams so transport and bed management decisions happen faster and with less guesswork.
- Real-time location systems
- Capacity management systems
Vendor examples
Communication channels
Phones, pagers, contact centers and messaging platforms all route through one engine, so nobody has to change device to be reached.
Phone and PBX
Connect telephony and PBX infrastructure from the major vendors for reliable call routing and voice communication across the enterprise phone environment.
Vendor examples
Pagers
Bring physical pagers into the clinical communication ecosystem through the major pager networks. Virtual pager gives clinicians a dedicated pager number that routes straight into the app, so they can put the device down while the paging infrastructure you already have keeps working.
Vendor examples
Call centers
Unify UCaaS and CCaaS platforms with clinical communication so operators can connect patients, families and staff with the care and information they need.
- UCaaS call center solutions
- CCaaS call center solutions
Vendor examples
Messaging platforms
Bridge third-party secure messaging platforms so care teams can exchange messages and coordinate care regardless of which tools clinicians already use.
Schedules, staff and access
Live schedules, staffing data, single sign-on and device management keep the directory accurate, so routing lands on whoever is actually on.
Scheduling
Keep on-call and OR schedules current from any scheduling source, including PerfectServe's own scheduling platform, so every communication and routing decision reflects who is actually on.
- Calendar applications: Outlook, Google Calendar and others
- PerfectServe scheduling, first-class scheduling integration
- Third-party scheduling solutions
- Amion
- New Innovations duty hours, residency scheduling
- Schedule backup file
- On-call schedules and OR schedules (also in EHRs)
Vendor examples
Workforce management
Sync payroll and HRIS data so staff records stay aligned across platforms, cutting administrative burden and making sure workforce changes show up in scheduling and communication.
Vendor examples
Identity and access
Simplify access management with SSO and user provisioning, so clinicians log in quickly and securely and permissions stay in step as roles change.
Vendor examples
Mobile device management
Deploy clinical communication tools securely and compliantly across shared and personally owned devices through enterprise MDM platforms.
Vendor examples
Explore our most popular integrations
Amion
Leverages Lightning Bolt as scheduling source of truth and transmits mapped data into Amion.
Clinical Alerts: Critical Results
Notifies care team of critical/abnormal test results instantly.
Clinical Alerts: Order Notifications
Routes automated notifications for consult or STAT orders to appropriate providers.
Clinical Alerts: Presenting Patient Notifications
Sends secure notifications for changes in patient status to caregivers.
Demographic Importing
Updates user demographic information across systems consistently.
Embedded Messaging
Enhances communication with PerfectServe messaging embedded in the EHR.
Enterprise Data Warehouse
A daily file drop of schedule, assignment, personnel and change log data, ready for your IT team to load into the warehouse and report on in Power BI, Tableau or Quinsite.
Epic Deep Linking
Provides seamless access to Epic mobile apps via PerfectServe messages.
Epic On Call Finder
Enhances on-call management in Epic with Lightning Bolt scheduling data.
Epic OpTime
Integrates Lightning Bolt schedules into Epic OpTime for OR management.
Kronos Workforce Central Payroll
Transmits Lightning Bolt schedules for payroll processing in Kronos.
Kronos Workforce Dimensions Payroll
Uses Lightning Bolt schedules for payroll in Kronos.
Lightning Bolt API
Pull schedules, assignments, personnel and requests out of Lightning Bolt whenever you need them, and feed them into your warehouse, your reports, or an app your own team builds.
New Innovations Duty Hours
Populates duty hours in New Innovations with Lightning Bolt data.
Nurse Call
Routes nurse call system alerts to appropriate care team members.
Outlook
Syncs Lightning Bolt schedules with Outlook calendars.
Pager Networks
Integrates paging networks, eliminating the need for traditional pagers.
Patient Census and Associated Care Team
Displays dynamically updated patient care team assignments.
Schedule Backup File
Provides recurring schedule backup files for extra security.
Scheduling Solutions
Integrates third-party scheduling solutions with PerfectServe for centralized management.
Secure Messaging
Facilitates communication between users and scheduled providers with CC&C partners.
Shared Enterprise Device Management
Manages shared devices to improve security and usability.
Telemetry
PerfectServe receives information from telemetry systems and routes each data element to the most appropriate care team member.
Telephony
Integrates VoIP calling with PBX vendors for seamless internal and external transfers.
TigerConnect
Use Lightning Bolt as the scheduling source of truth and send mapped schedule data to TigerConnect.
User Authentication (Single Sign-On)
Integrates with identity providers for streamlined access management.
User Provisioning
Syncs user database to create, update, and remove users in real-time.
Bring us the workflow that [hurts most]
We'll show you how it runs on PerfectServe, with your teams, your sites and your EHR.