How to Improve Patient Transfers with Better Communication
Patient transfers can be complex, and it’s often the case that every minute counts. When communication breakdowns occur—perhaps related to long hold times, outdated physician contact details or schedules that make it unclear who to contact to initiate a transfer, or agents having difficulty reaching care team members—it can put the safety of patients at risk.
PerfectServe’s Operator Console technology allows any healthcare organization to standardize and streamline communication pathways between call center/transfer center agents and relevant care team members. To learn more about the importance of communication throughout the patient transfer process, and how modern technology can improve speed to care, download our infographic today.
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