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CEO Guillaume Castel sits down with Healthcare IT Today founder and editor John Lynn

October 1, 2026
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Clinical Team Scheduling
Thursday, October 8, 2026
1:00 pm ET, 45 minutes
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Oct 1, 2026
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PerfectServe just announced plans to invest $2 back into product innovation for every $1 of new business revenue the company generates. The investment will target AI, voice, intelligent answering, scheduling, and digital workflows to help healthcare organizations conquer common operational challenges. CEO Guillaume Castel sat down with Healthcare IT Today founder and editor John Lynn to discuss this news and much more, including how PerfectServe views the utility of AI, what's changed and what's stayed the same during Guillaume's 7-year tenure, and how the company ensures its technology solves the most pressing workflows for customers.

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