Medical Answering Service

How To Convert the Medical Answering Service Into a System-Wide Clinical Asset

Background The Harbin Clinic is the largest privately owned, multi-specialty physician group in the state of Georgia. Serving the community…

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How To Make Answering Service Complaints a Thing of the Past with Modern Technology

Founded in 1957 and based in Denver, Cherry Creek Eye Physicians and Surgeons, P.C. is an ophthalmology practice offering eye…

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How To Enhance After-Hours Calls to Boost the Patient Experience

A recently established ear, nose, and throat (ENT) practice based in East Tennessee was unsure if patient messages were being…

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Large Neurology Practice Reinvents Medical Answering Service Workflows with PerfectServe

Savannah Neurology Specialists (SNS) is a dual-location specialty treatment center for various neurological diseases. The private practice works with more…

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Large Nephrology Practice Unifies Communication with PerfectServe

Mid-Atlantic Nephrology Associates (MANA) works with 13 hospitals and has 8 office locations and 2 surgical Access Centers in the…

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ENT Clinic Improves Patient Call Management with an Automated Answering Service

A recently established ear, nose, and throat (ENT) practice based in  East Tennessee was unsure if patient messages were being…

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Improving After-Hours Patient Requests to Lift Provider Satisfaction

Established in 1982, Farragut Family Practice (FFP)—a division of Summit Medical Group—is an independent, four-physician office including a physician assistant…

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Reducing Answering Service Errors and Variable Costs in Group Practices With PerfectServe

Southwest Cancer Center, once a single-facility, five-physician group practice specializing in comprehensive cancer treatment, is now part of the Orlando…

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Standardizing Physician Practice Communications with PerfectServe

Founded in 1905, Piedmont Healthcare is a private, not-for-profit organization with 800 locations serving 2.7 million patients across Georgia. Piedmont…

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