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Cost calculator

Do you know your true [contact center] costs?

Uncover the hidden expenses in your current solution, from annual maintenance to the upgrades and disruption that come with it.

Current annual maintenance costs

Component
Quantity
Annual cost
Operator Console
$1,000 per console per year
$0
Mobile
$120 per device per year
$0
Pagers
$84 per pager per year
$0
On call scheduling
Call recording
Emergency notification
Enterprise directory
Included in every comparison
$5,000

Additional upgrade costs

Upgrade cycle (years)
Upgrade installation costs
Estimated at 40% of your annual costs
$0
Opportunity costs during upgrades
Disruption to the organization, IT time, data center charges, and project management time

This calculation excludes hardware costs and assumes timely upgrades.

Total annual costs$0
Upgrade installation$0
Total 3 year cost$0

Your current vendor spend

$0

over your upgrade cycle, before you add hardware

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