Communication and Scheduling Solutions for Physicians

Improve physician satisfaction with technology that enhances care delivery by easing communication and optimizing schedules.

How We Help Physicians

Manage After-Hours Calls

Efficiently track and manage inbound calls while improving message access and follow-through capabilities for all providers.

  • Dynamic call and message routing
  • Send and receive care team alerts to the right provider
  • Mask personal numbers
Send Secure Messages

Protect provider time and decrease message response times while enhancing patient care delivery.

  • Send and receive HIPAA-compliant messages powered by intelligent routing
  • Reduce communication cycle times
  • Reach the right care team member every time via text, call, or video
Improve Interactions with Call, Transfer, and Contact Centers

Streamline call, transfer, and contact center operations to enhance communication and provide valuable support to physicians.

  • Integrate with clinical systems
  • Establish reliable, efficient communication workflows to speed patient care
  • Improve inbound call experience for referring physicians
Optimize Provider Scheduling

Support provider wellness with auto-generated, optimized schedules powered by customizable rules and preferences.

  • Support provider work-life balance
  • Account for individual schedule preferences
  • Improve schedule visibility and transparency with mobile and desktop access

Cleaner Communication, Better Care

Why Modern Physician Communication Solutions Matter

The therapeutic skills of physicians, their friendly manners, respecting the patients’ feelings, and careful examination of patients by physicians revealed a significant correlation with patient satisfaction.

National Library of Medicine
Physician burnout is linked to a reduced efficiency in a health system’s ability to deliver safe, high-quality care to patients.

JAMA Network
Case Study

Eliminating Overhead Pages to Drive Higher Productivity & Happier Staff

“PerfectServe’s biggest strength is its versatility. For the most part, if we want to do something with a communications platform, a secure communication channel, or a routing system, PerfectServe can support us. It’s incredibly malleable. If we want to integrate the system with another tool, as is becoming increasingly important and desired, PerfectServe can help. We have run into very few limitations. PerfectServe has yet to let us down, and there are very few things that the product can’t do.”

Director

April, 2024

Integrations Unlock New Workflows

Perfectserve integrates with your EHR and other clinical, IT, and telecom systems to unify communications and streamline care coordination.

See Our Integrations

Other Resources

How to Contact the On-Call Doctor in Seconds, Not Hours

How To Make Answering Service Complaints a Thing of the Past with Modern Technology

Medical Answering Services: After Hours Voicemail Menu Script

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physician experience?

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