The care team communication solution for hospitals and health systems

Use PerfectServe’s messaging capabilities without leaving the EHR

Clinical staff spend much of their time working within the EHR application. By embedding PerfectServe’s messaging capabilities within the EHR, your staff can use PerfectServe for messaging and stay in the EHR to keep working. This supports a more seamless workflow for clinicians.

  • PerfectServe’s proprietary Dynamic Intelligent Routing® capabilities are associated with your directory and fully functional within the framework of the EHR
  • Get patient-centered real-time identification and access to the patient’s active care team
  • Notifications and escalations are available for care team members and providers
  • PHI is protected, which supports your HIPAA compliance strategy
Contact your PerfectServe representative for more details about adding on the EHR integration inpatient software service to your license.
Integrations on mobile

Put time back on your side

Dynamic Intelligent Routing® removes the stress of time-wasting inefficiencies.

No more tracking down the right physician. No more searching for the right care team member. No more missed calls or delayed messages. No more unwelcome interruptions.

  • Automatically identify and immediately connect with the right care team member for any clinical situation
  • Modify call schedules and routing preferences on the fly
  • Determine where, when and how you want to be reached

Integrations on mobile
mobile communication

Communicate without boundaries

Enables clinicians to connect across all care settings. Provides the communications infrastructure needed to support value-based care.

  • Single, secure, cloud-based architecture
  • Not limited by geography, facility or organization
  • Works across all communication devices you use today – including smartphones, Web, VoIP and landline phones, and pagers

perfectserve application

Get everything you need

PerfectServe® offers the industry’s broadest integrated suite of inpatient and outpatient applications that can scale across your entire enterprise.

  • No limits on number of users
  • No limits on volume of communications exchanged
  • Integrates with your EMR and other point solutions via HL7 or API interface

perfectserve application

Customer
Dr. Matthew Denenberg
Vice President of Medical Affairs

Company
Spectrum Health System

Location
Grand Rapids, MI

“PerfectServe provides standard workflows across a hospital system for instant communication that significantly increases patient safety by decreasing long delays in communicating with physicians.”Read the story

FAQs

Who can access providers’ personal contact information?

What value will PerfectServe bring our physician staff?

What value will PerfectServe bring our nursing staff?

What value will PerfectServe bring our IT staff?

How does the automated escalation capability work?

What if our nursing staff do not use smartphones?

What are the schedule interface and management capabilities?

What custom reports does PerfectServe provide?

Discover the right clinical communication solution for your health system.

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