Live Session
The State of Healthcare Call Centers: What the Data Says
Watch Now >>Executive Summary Lansing Pediatrics relied on manual Excel schedules for nurses, leading to staffing imbalances—both overstaffing and understaffing—and constant schedule…
Read More >>Executive Summary Munson Healthcare’s 7-hospital system in northern Michigan was ready to retire its aging call center infrastructure, which relied…
Read More >>In August of 2019, a large health system with 180+ hospitals and 2,300+ post-acute sites of care implemented PerfectServe’s Lightning…
Read More >>Background Ontario-based Clear Medical Imaging offers a wide range of diagnostic imaging services, with more than 100 medical and administrative…
Read More >>Introduction This success story focuses on a large academic medical center that specializes in musculoskeletal health. In addition to this…
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