medical answering service
Increase staff satisfaction, improve patient experience and reduce overhead costs with PerfectServe’s automated answering service replacement.
Never miss a patient’s message again
When human-centric answering services lose messages, it frustrates your patients and your physicians.
PerfectServe’s answering service is fully automated and eliminates the opportunity for human error, so you never have to worry about missing critical patient messages or consult requests.
Receive all messages in one application
PerfectServe eliminates the answering service middleman. In real time, physicians receive messages from their patients directly on their smartphones, and it all happens in the PerfectServe mobile app.
There’s no need to manage multiple apps or try to remember different log in credentials. With PerfectServe, you can get back to what you do best – caring for patients.
Non-urgent messages get delayed until business hours
PerfectServe uses your call schedule and each physician’s notification preferences to determine when a physician receives messages.
After hours, all non-urgent notifications are delayed until the next working day, so your physicians never have to worry about being interrupted with routine notifications during their time off.
PerfectServe’s answering service replacement includes:
- After-hours or 24/7 automated call and message routing
- Flat monthly rates with no hidden fees
- HIPAA-compliant, secure messaging
- Direct patient messages to on-call provider’s smartphone
- Masked physician callback number and more!
“I can’t say enough about how easy and enjoyable PerfectServe is to work with.”
Practice Manager, Southwest Cancer Center