Trust & Security

Security is our priority

Secure communications that effortlessly reduce HIPAA compliance risks and support MIPS/MACRA objectives. Encrypted messaging, robust reporting and 99.9% uptime ensure a system that meets your organization’s security needs.

Fully encrypted data

PerfectServe® uses third-party encryption tools to secure data at transmission and in storage.

Complete audit trail

All message activity is auditable by date, time, activity type, authenticated user, interface and more.

No locally-cached data

Message content and other PHI is refreshed every time you access any screen that contains it, eliminating on-device storage.

Compliant with SOC 2 audit

We comply with SOC 2 audit requirements. Ask for our latest report.

Dan Stross

Genesys Health System

Grand Blanc, MI

“As we evaluated various communication solutions to help us achieve our goals, PerfectServe was the only platform that made sense. The company goes beyond secure texting. It’s a true, multi-modal communications platform that delivers a much broader set of use cases, which will maximize adoption while minimizing HIPAA-compliance risk.”Read the story

Learn why Advocate Health Care trusts PerfectServe for clinical communication across its entire system

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