Hospital and health system enterprise licensing


Base

Secure, basic messaging services for care team members



Practitioner mobile application with option to text or voice call

Care team/practitioner text messaging via web application

Patient context messaging

Group messaging

Standard status and repeat notification settings

Practitioner caller ID privacy protection

Advanced

Automatically identify and connect to the right physicians and other practitioners


Includes all Base capabilities PLUS:


Dynamic, intelligent routing algorithm for each practitioner user, including:

Unlimited group workflow rules

Unlimited group call schedules

Personalized future delivery, notification and escalation, and status profiles

Patient-centered routing

Practitioner patient assignment

Supports text message delivery to care team VoIP devices¹

Care team phone interface

Open API supports third-party integration and interoperability

¹Requires separate module and statement of work.

Complete

Automatically identify and connect to the right nurses and other care team members


Includes all Advanced capabilities PLUS:


Dynamic, intelligent routing algorithm for all care team users, including:

Role-based patient-centered routing

Patient-centered access to dynamic care team

Patient or shift-based care team assignment

Care team mobile application

Supports voice calling via cellular and Wi-Fi²

²Assumes existing VoIP infrastructure.

Practice and outpatient provider licensing


Base

Secure, basic messaging services for care team members



Practitioner mobile application with option to text or voice call

Care team/practitioner text messaging via web application

Patient context messaging

Group messaging

Standard status and repeat notification settings

Practitioner caller ID privacy protection

Group

Accurate, reliable and secure after-hours call management


Includes all Base capabilities plus:


Dynamic, intelligent after-hours routing algorithm for clinics and offices

After-hours group workflow rules

Unlimited group call schedules

Customized future delivery, notification and escalation, and status profiles

Toll-free access for each clinic site

Group Plus

Expedited communication across coordinating provider facilities


Includes all Group capabilities plus:


Dynamic, intelligent 24/7 routing algorithm for the clinic and each practitioner user

Unlimited group workflow rules

Patient-centered routing

Practitioner patient assignment

Web interface for each coordinating provider facility

Dedicated toll free access for each coordinating provider facility