PerfectServe integrates with AMiON to expand scheduling automation

KNOXVILLE, Tenn.

February 20, 2018

PerfectServe®, healthcare’s most comprehensive and secure clinical communication and collaboration platform, announced today a strategic integration with AMiON®, a physician scheduling software solution for groups, hospitals and health systems.

Now AMiON users can take advantage of existing features such as auto scheduling with rules, templates and patterns, shift swap capability and planned time off, all while leveraging PerfectServe’s Dynamic Intelligent Routing® to communicate to the right care team member at the right time. This integration with AMiON eliminates the need to manage on-call schedules in multiple places, enabling a single source of truth for accurate dynamic schedule updates.

Dynamic scheduling updates via AMiON feed automatically into PerfectServe, which seamlessly integrates and analyzes clinical and situational variables – such as the on-call schedule, originating facility, department, patient, urgency, day, time and more – to deliver calls and messages to the right care team member who can take immediate action.

“This important integration allows PerfectServe clients to leverage AMiON for on-call schedule management. This eases the maintenance burden of managing rotating shifts around the clock and unnecessary duplicate data entry,” said Terry Edwards, PerfectServe President and CEO. “PerfectServe helps healthcare organizations better align and coordinate care with all providers. Automating these clinical workflow processes makes life easier for clinicians who need to reach each other.”

AMiON is the most widely used physician-scheduling service with more than 9,000 medical groups, hundreds of entire hospitals and 200,000-plus providers on the platform. AMiON provides automated physician scheduling that is affordable, easy to use and scalable to any size hospital or health system.

“We’re excited to partner with PerfectServe,” said Stuart Karon, President and Founder of AMiON. “Schedules play a huge roll in hospital communication. Up-to-date on-call assignments in PerfectServe
will help ensure messages get to the right person right away.”

About AMiON

AMiON manages on-call and daily work schedules for over 200,000 physicians and other medical providers, from individual group practices to entire hospital systems. Physicians submit special requests and group administrators use AMiON tools to build fair, equitable schedules. Schedules include integrated messaging so that switchboard and other medical staff can reach on-call physicians quickly and easily. To learn more about AMiON, please visit www.amion.com.

About PerfectServe

PerfectServe is healthcare’s most comprehensive and secure care team collaboration platform. The platform is unique in its ability to improve communication process accuracy and reliability via its proprietary Dynamic Intelligent Routing capability, which automatically identifies and provides immediate connection to the right care team member for any given clinical situation at every moment in time. More than 400,000 clinicians in forward-looking organizations across the U.S. rely on PerfectServe to help them speed time to treatment, expedite care transitions, enhance the patient experience and reduce HIPAA compliance risk. Headquartered in Knoxville, Tennessee, with offices in Alpharetta, Georgia and Chicago, PerfectServe has helped clinicians provide better care since 2000. Follow us on TwitterLinkedIn and Facebook and subscribe to our blog.

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