Ideas for the people who [keep care moving]

CMS 2027 Changes: What Hospital Operations Leaders Should Do

In July, CMS announced a 2.3% payment increase for hospitals. For most, that increase simply won't be enough to offset growing expenses. Examine 2027 CMS rulings and look at strategies operations leaders can use to meet them by improving efficiency and strengthening performance.

Missed Call Answering Service: Stop Losing Patients to Voicemail

Every missed call at a medical practice carries a cost. Use this guide to examine drawbacks for patients and providers when calls are missed and the tools practices use to reduce them.

Weave vs. PerfectServe for After-Hours Medical Answering

When an after-hours call could affect patient care, routing and escalation matter. See how Weave and PerfectServe compare on medical answering, on-call scheduling, and clinical workflows.

How to Build a Fair On-Call Schedule: 5 Principles to Follow

Today, healthcare scheduling teams face a difficult question: What does fair on-call scheduling look like?

8 Best Phreesia Alternatives in 2026

Take a look at the top Phreesia alternatives in 2026 and compare and contrast where and how they compete.

Why Healthcare Scheduling Is Harder Than AI Thinks

AI can improve healthcare scheduling, but only when it’s built around the realities of clinical care. Effective scheduling requires balancing coverage, rules, and preferences, making human oversight and healthcare-specific optimization just as important as the AI itself.

The Data On Physician Burnout and What To Do About It in 2027

Burnout is a hot topic in healthcare, and the data suggests we have a long way to go before we beat it. What can leaders do to combat burnout in 2027?

3 Staff Retention Strategies That Address the True Causes of Turnover

Learn how fair scheduling, reduced administrative burdens, and stronger feedback loops can help organizations improve retention and support clinician wellbeing.

When Institutional Knowledge Meets High Operator Turnover

Discover how modern operator workflows can embed critical information directly into daily processes, making communication more consistent, reliable, and easier to manage.