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PerfectServe is an intelligent clinical communications system that routes calls and
messages to the right doctor, at the right time, while giving physicians complete control
over how they are contacted.
Hospitals that use PerfectServe improve the coordination of care and tighten physician
alignment.
This reduces risk and increases nursing time at the bedside. They also
improve physician
satisfaction which increases revenues.
By giving clinicians a more efficient and reliable way to connect with each other,
PerfectServe provides practical solutions for minimizing communication breakdowns,
which the Joint Commission has identified as the single greatest contributing factor to
sentinel events and delays in care in U.S. hospitals.
Based in Knoxville, Tenn., PerfectServe processes more than 30 million clinical
communication interactions each year involving more than 14,000 physicians. A recent
physician survey shows that 93 percent would recommend PerfectServe to colleagues.