Every person and technology in the care continuum impacts the patient experience. This webinar explores the foundational concepts of experience and why it matters.
Prepare to challenge your thinking and explore new ideas as we discuss the following topics:
- The impact of an integrated view of experience.
- Consumer and provider perspectives on the most critical elements of experience.
- Ways to apply lessons from COVID-19 to ensure, sustain, and commit to an elevated experience.
- The tie between experience and patient outcomes linking people, clinical processes, and technology.
Jason A. Wolf
President and CEO, The Beryl Institute
VP, Editorial, Becker’s Healthcare
Editor-in-Chief, Becker’s Hospital Review