Mary Hatcher joined PerfectServe in 2001 and has since served in rising leadership roles in client services, implementation and product management. Working alongside Terry Edwards and Don Dally, Hatcher was part of the company’s original core team who developed PerfectServe’s version 5 capabilities. She designed the company’s Dynamic Intelligent Routing™ capability, a key differentiator of the solution’s single-platform architecture, implemented at the first pilot facility, Fairfield Medical Center in Lancaster, Ohio.
In her role as Vice President of Product Development, Hatcher will lead all product development initiatives including a team representing product management, engineering and quality assurance.
Hatcher is a recipient of the PerfectServe Ambassador award, a testament to her contributions and the respect she has earned during her tenure. Hatcher earned a bachelor of science degree in engineering from Michigan State University.