Mary Hatcher is Senior Vice President of Product Development at PerfectServe. In her role, she drives the product vision, strategy, and execution of the company’s clinical communication and collaboration platform. Hatcher leads PerfectServe’s high-performing development team responsible for product management, engineering, and quality assurance, and has a proven ability to successfully create, launch and scale market-leading technologies. She also oversees the company’s vital operations team to help ensure optimal product performance.
Hatcher joined PerfectServe in 2001 and served in leadership roles across client services, implementation and product management before assuming her current position. She is the designer of the company’s proprietary Dynamic Intelligent Routing™ capability, a key differentiator of the solution’s single-platform architecture.
Hatcher holds a BS in engineering from Michigan State University.