Streamlined follow-up appointment scheduling aims to reduce readmissions

appointment scheduling success story

Reducing readmissions is top of mind for healthcare leaders across the country. With regulations changing, the financial impact of readmissions within a 30-day window pack a greater punch than ever.

In an effort to reduce readmissions — and post-procedural complications that could lead to invasive open-heart surgery — the Society for Cardiovascular Angiography and Interventions issued a statement in 2016 that scheduling follow-up appointments before cath lab patients are discharged is a process best practice that should be implemented.

In this success story, we examine how UT Medical Center’s Cath Lab and Cardiovascular Recovery Unit successfully reduced readmissions by implementing PerfectServe into their process.

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