February 13, 2018
PerfectServe®, healthcare’s most comprehensive and secure care team communication and collaboration platform, announced today the company is entering into a strategic integration initiative with QGenda, the market leader of automated, cloud-based physician scheduling software.
Providers can now integrate the schedules they manage in QGenda with PerfectServe’s Dynamic Intelligent Routing® to accurately deliver calls and messages. QGenda’s On-Call schedule populates PerfectServe seamlessly via the platform integration; as a result, the correct physician is identified and phone calls and texts are routed based on the most up-to-date on-call provider schedule.
With the recent acquisition of Tangier, a leader of emergency medicine, hospital medicine and urgent care scheduling software, QGenda now provides automated physician scheduling for more than 2,500 customers, 170,000 providers and 20 million monthly shift hours.
“Integrating with QGenda dramatically improves access to the on-call schedule and streamlines communication for all clinical team members across healthcare systems,” said Terry Edwards, President and CEO of PerfectServe. “PerfectServe updates physician schedules in real time, ensuring the most current schedule is accessible 24/7 to all care team members delivering time-sensitive patient care.”
“We’re excited to integrate QGenda On-Call with PerfectServe, a leader in intelligent clinical communication and care team collaboration,” said Jim Norton, Senior Vice President of Sales and Marketing of QGenda. “This alliance will benefit our mutual customers by bringing greater efficiencies, including time savings and improved provider performance.”
QGenda is the #1 cloud-based, automated physician scheduling software. Since its launch in 2006, QGenda has grown to serve more than 2,500 customers in over 30 medical specialties across 5,000 hospitals. Leading physician groups, hospitals, academic medical centers, and enterprise health systems use QGenda to optimize their workforce which allows them to provide the best possible patient care. QGenda is headquartered in Atlanta, GA. Connect with QGenda at www.QGenda.com, the QGenda Blog, or on Facebook, Twitter and LinkedIn.
PerfectServe is healthcare’s most comprehensive and secure care team collaboration platform. The platform is unique in its ability to improve communication process accuracy and reliability via its proprietary Dynamic Intelligent Routing capability, which automatically identifies and provides immediate connection to the right care team member for any given clinical situation at every moment in time. More than 400,000 clinicians in forward-looking organizations across the U.S. rely on PerfectServe to help them speed time to treatment, expedite care transitions, enhance the patient experience and reduce HIPAA compliance risk. Headquartered in Knoxville, Tennessee, with offices in Alpharetta, Georgia and Chicago, PerfectServe has helped clinicians provide better care since 2000. Follow us on Twitter, LinkedIn and Facebook and subscribe to our blog.