January 8. 2018
PerfectServe® is integrating its clinical communication and care team collaboration platform with Microsoft Skype for Business Server and Skype for Business Online. This will enable clinicians to launch the Skype for Business mobile application for a video conversation within the PerfectServe application.
Using PerfectServe on iPhones or Android smartphones, providers in hospitals, health systems and practices can combine the power of PerfectServe’s Dynamic Intelligent Routing® with Skype for Business secure video conferencing.
Picture these clinical scenarios: A hospitalist consulting with an off-site cardiologist via PerfectServe could initiate a video in real time to show a patient’s EKG strip for analysis, or consult with a pulmonologist to discuss changes discovered on a patient’s chest X-ray. In another case, an attending physician could video conference with an infectious disease specialist about a patient’s suspicious rash, which could require accelerated hospital admission for sepsis prevention treatment.
“The power of launching Skype for Business capabilities within PerfectServe is one more innovative way of making face-to-face clinical conversations possible when care team members are in disparate locations,” said Terry Edwards, President and CEO of PerfectServe. “By adding Skype for Business’ video component to conversations, healthcare professionals could interpret the level of concern on colleagues’ faces and read body language to affirm whether orders are understood.”
Edwards continued, “Care team members rely on clear, reliable and intelligent clinical communication to connect with the right people at any time to take action. The best patient outcomes result from the most efficient communication path affecting clinical decision-making.”
PerfectServe is healthcare’s most comprehensive and secure care team collaboration platform. The platform is unique in its ability to improve communication process accuracy and reliability via its proprietary Dynamic Intelligent Routing® capability, which automatically identifies and provides immediate connection to the right care team member for any given clinical situation at every moment in time. More than 400,000 clinicians in forward-looking organizations across the U.S. rely on PerfectServe to help them speed time to treatment, expedite care transitions, enhance the patient experience and reduce HIPAA compliance risk. Headquartered in Knoxville, Tennessee, with offices in Alpharetta, Georgia and Chicago, PerfectServe has helped clinicians provide better care since 2000. Follow us on Twitter, LinkedIn and Facebook and subscribe to our blog.