Regardless of the hospital or specialty office, nurses are an essential piece of patient-centered healthcare delivery models. As a former pediatric nurse practitioner, PerfectServe’s Terry Hayes know firsthand the amount of responsibilities nurses juggle, all while maintaining the personal, bedside manner needed to ensure patients and their families feel comfortable and knowledgeable about treatment and care. Nurses are often the first and last point of contact to provide care for a patient, and a critical part of the clinical communication process, especially in the digital age.
Unfortunately, as healthcare data breaches surge and the need to prepare for HIPAA audits increases, nurses must also factor data security into their daily routines. Since 2010, the HHS Office for Civil Rights reported more than 1,400 breaches of unsecured protected health information affecting 500 or more individuals, and this number is expected to escalate. Given nursing’s dynamic role in communicating with team members across the care continuum (physicians, other nurses, patients, etc.), it’s important that nurses, as well as other healthcare professionals, are provided the right levels of secure connectivity to deliver quality care for patients efficiently.