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Piedmont Healthcare: Standardizing Physician Practice Communications With PerfectServe

By implementing PerfectServe’s Answering Service solution as the standard for Piedmont Healthcare’s 550+ physician group practices, Piedmont was able to consolidate its vendor footprint and reduce variable expenses resulting in a 21% cost decrease.

Key Results:

  • Reduced Variable Expenses
  • Improved Clinical Efficiency
  • Increased Provider Satisfaction
  • Streamlined Patient Experience
PerfectServe case study: Standardizing Physicians Practice Communications

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