Save time, save lives
PerfectServe’s collaboration software lets track down your care team quickly so that you can spend more time with your patients.
Fast communication cycle times
Nurses know, a delay in communication means a delay in care. PerfectServe’s collaboration platform removes the barriers that impede care team collaboration and eliminates communication breakdown.
With PerfectServe, doctors and nurses can communicate instantly via secure, HIPAA-compliant text messages and voice calls.
All PerfectServe communications include timestamps and read receipts, so you know exactly when your message has been read, reducing communication cycle times and limiting repeat calls to physicians.
HIPAA-compliant care team collaboration on any device
PerfectServe lets you securely communicate with your care team in real time, no matter what device you’re using.
Access PerfectServe from your smartphone, tablet, desktop or legacy VoIP device.
With our platform’s Dynamic Intelligent Routing feature, PerfectServe finds and connects you to the right person at the right time, so you can spend more direct time with patients and less time on administrative tasks.
Reduce nurse overtime hours
On average, PerfectServe clients report a 5.2% reduction in nursing overtime hours.
“The number of overtime hours was reduced by more than 1,000 over the year after implementation, translating to a savings of more than $56,000.”
– Orange Coast Memorial Medical Center
Improve communication workflows and care team collaboration
PerfectServe is tailored to the unique challenges of your care team, including workflow rules, call schedules and contact preferences for every workgroup and care team member.
With fewer obstacles to care team communication, you can deliver high-quality patient-centered care inside the four walls of your hospital and beyond.
“Our nurses felt immediate relief in terms of nursing tasks… There is just one number to remember, and they can count on the call list being up to date.”
– Jon Ann Watson, MSN, RNC, Medical/Surgical Nursing Director, San Jacinto Methodist Hospital
“PerfectServe speeds up the communication process so we can exchange information faster, improve the quality of handoffs and reduce delays.”
– Michelle Gaskill, RN, BSN, MHA, Vice President of Nursing and Clinical Operations, Advocate Trinity Hospital
“A lot of time in the past was wasted doing a lot of hunting and searching… Nurses love PerfectServe. It really is a wonderful tool in their everyday work.”
– Sue Mooney-Smith, RN, Nursing Director, Med/Surg Units, St. John Hospital and Medical Center