Customer Engage

Welcome to our customer engage page! We’re glad you’re here. Find the latest updates on our scheduling software, training resources, and upcoming events, as well as insights from clients and product experts.

phone with a weekly schedule and bubbles of phone contacts

What’s New

We’re in the Epic App Orchard

This month Lightning Bolt is excited to share that we’ve recently been included in the Epic App Orchard.

Learn More >

Training Spotlight

Watch this quick video to learn how to easily change views, filter views, and set a default view. Explore related resources on our support page.

Explore >

Featured Customer

Boston Children’s Hospital

Learn how Jessica Angerman and the residency team at Boston Children’s Hospital leverage Lightning Bolt to schedule more than 160 residents annually, increasing schedule flexibility and resident satisfaction while saving time.

Top Tips

This month, we’re sharing some tips for cleaning up your Lightning Bolt instance in the New Year as well as some best practices for building and managing scheduling rules.

Clean-Up Tips

Building & Managing Rules


User Summit 2021

We held our first-ever virtual User Summit on February 10! If you missed it, or just want to rewatch a particular session, access our session replays at the link below.

Access Event Replay >

Lightning Bolt Event Button: User Summit 2021

Bolter Blog & Resources

Physician Burnout Guide

Learn how burnout impacts provider well-being and what your organization can do to break the cycle.

Download the Guide >

physician burnout book


Need additional support? Contact our team directly at or fill out a simple support request on our help section.

Submit a Request >

About Lightning Bolt

Lightning Bolt Solutions is the optimization leader in provider and staff scheduling for hospitals and health systems around the world. Founded in 2002, the company manages over 3 million shift hours each month, generating optimal schedules that promote work-life balance, productivity, and patient access. As of 2019, we became a part of the PerfectServe family of unified clinical communication solutions.