Effortless healthcare communication

Connect physicians, nurses, ancillary and those outside of the four walls with one secure, easy to use communication platform.

Send secure messages from any device

All your messages are stored in the cloud, so you have access to your communication from any desktop, smartphone or tablet. Since no PHI is stored on your device, PerfectServe protects you from potential HIPAA violations associated with lost or stolen devices.

Share text messages, picture and videos easily

PerfectServe’s user-friendly interface makes it easy to send and receive text messages as well as multimedia messages — like pictures and videos — from colleagues and patients.

Communicate outside your organization

Providers see patients at a number of locations, and it’s essential to keep open lines of communication. PerfectServe lets you communicate inside and outside the four walls of your hospital or practice.

PerfectServe HIPAA-compliant messenger includes:

  • Secure text, picture and video messaging
  • Comprehensive directory for your organization
  • Sent, received and read timestamps
  • Message reminders and automated escalation

Cut appointment no-show rates by up to 50%

No-shows are frustrating and expensive. Make managing appointments simple and convenient for you and your patients with text message appointment reminders.

Reduce readmission risk by up to 30%

Automatically send your patients a procedure-specific diagnostic to assess their progress and make sure they understand their treatment plan. If your patients’ responses suggest that they’re likely to readmit, PerfectServe will automatically alert your office to follow up with them.

Request a Demo

Fill out the form below to schedule a quick demo of our answering service system.