How does PerfectServe address 24/7 communications?
PerfectServe uniquely provides call management capabilities to more than 25,000 physician practices. Our Dynamic Intelligent Routing ensures that incoming calls and messages immediately reach the correct care team member, dramatically reducing patient wait time. We also provide the option for voice-to-text transcription. With this capability, practices are able to manage all communications with a single solution across multiple clinic sites and health care facilities while reducing the costs of a human-centric answer service.