Charting the most efficient path for critical patient communications within a complex care team is a tall order. When a large and complex team of care providers must work together—which is not a rare occurrence—communication breakdowns are all too common.
Mary Hatcher, VP of Product Development
PerfectServe
Preventing these complex communication challenges requires forethought about the solutions required to move information accurately and efficiently from one care provider to the next. Mary Hatcher, Vice President of Product Development at PerfectServe, recently authored a guest blog about on this very topic for Healthcare IT Today. Here are some of the key takeaways:
- Complex communication challenges most often occur immediately after discharge, when a patient is moving from the hospital to another setting, or with patients who have overlapping chronic conditions that require multiple specialists
- EHRs are not equipped to solve the communication issues that frequently arise during complex care transitions
- Healthcare organizations need a standardized communication process with tools and infrastructure that connect all members of a patient’s care team
- The use of web and mobile applications facilitates real-time communication and collaboration across different care settings
To learn more, read the full article titled “How Clinical Communications Technology Connects the Care Team In Complex Cases” at Healthcare IT Today.
