24/7 bi-lingual answering service with voice-to-text transcription
Increase staff satisfaction, improve patient experience and reduce overhead costs with PerfectServe’s automated answering service replacement with bi-lingual voice-to-text functionality.
English and Spanish transcription
PerfectServe’s answering service features bi-lingual live text agents to transcribe messages in English or Spanish.
Never miss a patient’s message again
PerfectServe’s answering service is fully automated and eliminates the opportunity for human error, so you never have to worry about missing critical patient messages or consult requests.
Non-urgent messages get delayed until business hours
PerfectServe uses your call schedule and each physician’s notification preferences to determine when a physician receives messages.
After hours, all non-urgent notifications are delayed until the next working day, so your physicians never have to worry about being interrupted with routine notifications during their time off.
PerfectServe’s medical answering service replacement includes:
- 30-day risk free trial
- After-hours or 24/7 automated call and message routing
- Flat monthly rates with no hidden fees
- No increase during holidays
- HIPAA-compliant, secure messaging
- Direct patient messages to on-call provider’s smartphone
- Masked physician callback number and more!
“I can’t say enough about how easy and enjoyable PerfectServe is to work with.”
Practice Manager, Southwest Cancer Center