24/7 bi-lingual answering service with voice-to-text transcription

Increase staff satisfaction, improve patient experience and reduce overhead costs with PerfectServe’s automated answering service replacement with bi-lingual voice-to-text functionality.

bilingual answering service

English and Spanish transcription

PerfectServe’s answering service features bi-lingual live text agents to transcribe messages in English or Spanish.

Never miss a patient’s message again

PerfectServe’s answering service is fully automated and eliminates the opportunity for human error, so you never have to worry about missing critical patient messages or consult requests.

medical answering app

Non-urgent messages get delayed until business hours

PerfectServe uses your call schedule and each physician’s notification preferences to determine when a physician receives messages.

After hours, all non-urgent notifications are delayed until the next working day, so your physicians never have to worry about being interrupted with routine notifications during their time off.

care team medical answering

PerfectServe’s medical answering service replacement includes:

  • 30-day risk free trial
  • After-hours or 24/7 automated call and message routing
  • Flat monthly rates with no hidden fees
  • No increase during holidays
  • HIPAA-compliant, secure messaging
  • Direct patient messages to on-call provider’s smartphone
  • Masked physician callback number and more!

“I can’t say enough about how easy and enjoyable PerfectServe is to work with.”


Cara Bertone

Practice Manager, Southwest Cancer Center

doctor medical answering

Request a demo

Fill out the form below to schedule a quick demo of our medical answering service system.