“This Has Allowed Us to Think Differently”: How Care Is Being Reinvented during COVID-19

On April 23, PerfectServe sponsored a webinar hosted by healthsystemCIO.com, bringing together leaders from Baptist Health (Brett Oliver, CMIO), SCL Health (Stephanie McIntyre, VP of Applications and VP/Chief Applications Officer), and PerfectServe (Ben Moore, Chief Product Officer) to discuss how the COVID-19 pandemic has altered the strategies of healthcare leaders across the country. Read this recap article for their takes on the pivot to telehealth, the positives and negatives of being pushed out of traditional lanes, and the complexity of scheduling during a public health crisis. The article includes a link to the full webinar replay.