Checklist for a successful clinical communication overhaul

Effective communication is paramount to a patient’s healthcare experience, but the average patient probably doesn’t realize the extent to which nurses shoulder the communication load. Nurse leaders are acutely aware of these challenges, leveraging mobile technology to help fill communication gaps. In this article from Nursing Management, PerfectServe’s Julie Mills—with help from two PerfectServe customers—lays out an eight-step checklist for successfully deploying clinical communication technology that helps nurses and other members of the care team do their jobs more efficiently.