Nine best practices to build governance standards for care team communications

Michelle McCleerey

Vice President of Strategy and Chief Clinical Officer

Matthew Denenberg, M.D., Vice President of Medical Affairs, Spectrum Health Helen DeVos Childrens Hospital

Becker's Hospital Review

June 13, 2017

Effective care team collaboration is essential to each healthcare organization’s transition to value-based payment models.

Implementing secure communications technology supports a standardized process for patient care coordination across the enterprise and geographically beyond, possibly encompassing multiple provider organizations. But what is the process for enabling timely focused communication between colleagues and the broader care team?

Communication and collaboration across the care team depends on automatic and immediate connection to the right team member who can act at the right time — regardless of location. Along with 
a clinical communications platform that enables care team coordination, shared governance and 
collaborative leadership are critical to overcoming the historically entrenched care team communication

Read the full article to learn nine best practices that help organizations create and implement governance standards for clinical communication across the continuum.

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