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Syncing your PerfectServe email account with RIM’s BlackBerry™ 8700 Series

Blackberry 8700 Download PDF Instructions

Like all cell phones, the RIM BlackBerry™ 8700 series can receive calls and text messages from PerfectServe and you can dial in to access messages and contact colleagues. In addition, the BlackBerry can be used to view PerfectServe voice and email messages. This article explains how to sync your BlackBerry with your PerfectServe email account/inbox using the POP/IMAP functionality.

From your BlackBerry home screen, select the Blackberry Set-up icon, then choose Personal Email Set-up. (On older devices, just look for the Personal Email Set-up icon.)
Select Personal Email Set-up.
Accept Terms and Conditions.
On the Email Account Set-up page, enter your PerfectServe username (i.e., firstname.lastname@perfectserve.net) but leave the password field blank. Select Next.
You'll see a screen that says 'We are unable to set up your email account.' Select 'I will provide the settings to add this email account,' then Next.
Select 'Internet Service Provider Email (POP/IMAP),' then Next.
Select 'I will provide the settings to add this email account,' then Next.
You'll see 'The BlackBerry Internet Service could not configure [your email] account.' Select 'Provide The Settings' to add email account.
Enter your PerfectServe username and your password, then Next. If you need your password, call our 24/7 Help Center at 877-844-7727.
Enter 'outlook.perfectserve.net' as the email server, then Next.
Select OK.

If your email set-up was successfully, there should be a new-messages icon on your home screen labeled with the name of the account. Once you see this icon, follow these steps to ensure proper configuration:

Open the mailbox icon.
Open the menu by pressing the jog wheel or BlackBerry menu button, then select Options.
Select Email Reconciliations.
Confirm the following settings:

Delete On: Mailbox & Handheld
Wireless Reconcile: On
On Conflicts: Mailbox Wins

Select Save.