What the guidance of Joint Commission on texting means for physicians

PerfectServe’s Terry Edwards elaborates why the new guidelines for texting will make better the care team efficiency, and make the doctor’s life easier.

The Joint Commission recently released new guidance to give physicians and other independent practitioners the ability to not just communicate via text, but to actually use secure texting platforms to deliver orders. This is a major change from the commission’s historic policy, which severely restricted the role that texting could play in care delivery, and recognizes the shift that’s happening with technology’s role in healthcare.

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