Research: Population health struggles tied to lack of communication

Healthcare Informatics

April 7, 2015

The survey of 955 healthcare professionals represents a broad cross-section of the healthcare provider ecosystem:  physicians (hospitalists, primary care physicians in large offices, specialists in both hospital and office settings); nurses in hospitals; case managers; and, hospital administrators and office managers. While 98 percent of respondents (both clinical and administrative) feel improved communication with patients is required for effective population health management, and 95 percent believe that successful care collaboration leads to reduced readmissions, clinicians feel hindered by a patchwork of antiquated or underutilized communication technologies, wasted exchanges, and concerns about privacy and security, according to a recent survey from Harris Poll and PerfectServe.

Learn more about the survey findings.

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