Knowledge Center

With some of the healthcare industry’s leading process and communications experts, PerfectServe is at the forefront of ideas that are enabling real care process change across the continuum. Our Knowledge Center offers change ideas, white papers, research studies, videos, success stories and more.


What is your answering service really costing you?

March 9, 2017

Traditional after-hours answering services are notorious for making mistakes that could be costing your practice more than you think.

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Top 10 reasons your practice needs PerfectServe

November 25, 2016

PerfectServe Synchrony™ is the modern, secure call management platform designed to give you greater control over your clinical communications. Download Infographic

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4-step plan for HIPAA compliance

October 1, 2014

The rules on the privacy and security of protected health information are murky at best, leaving organizations to interpret the rules for themselves. There is no one-size-fits-all set of requirements, so to help determine your specific risk management strategy, we recommend this four-step plan.

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There’s no such thing as a HIPAA-compliant app

May 1, 2014

Noncompliance with HIPAA regulations can have serious repercussions for healthcare organizations. A recent study showed the average cost of a data breach in the past two years was $2.4 million per organization, plus a serious hit to their reputations.

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