Knowledge Center

With some of the healthcare industry’s leading process and communications experts, PerfectServe is at the forefront of ideas that are enabling real care process change across the continuum. Our Knowledge Center offers change ideas, white papers, research studies, videos, success stories and more.

We're Leading The Industry, Not Following It.

Our Blog: Connected Clinician

Managing the surprisingly troublesome impact of real-time healthcare on clinical decision-making

June 8, 2017

We live in an age of instant gratification. From the texts we send friends and family to the orders we place on Amazon.com, we’ve come to expect immediate results: instant responses, next-day shipping, etc. The idea of immediacy in healthcare communications is not new. In fact, in 2015, ...

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The important role nurses play in care transition and reducing readmissions

May 24, 2017

In its simplest form, “care transition” is defined as a hospital discharge or movement from one care setting to another. The risk that readmissions pose to patient safety requires that transitional care processes are under constant evaluation. Nurses are the linchpin in the coordination of ...

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What to expect from MACRA: The early years

May 9, 2017

MACRA legislation passed in April 2015. When the initial version of the rule came down, the industry collectively braced for declining revenues, the avalanche of administrative paperwork and the increase in overhead costs that would be required to comply. When the final rule was issued in October ...

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Research & White Papers

Weighing the Pros and Cons of Patient Safety Technology – A PSQH Report

Ebook: Care Team Collaboration Across the Continuum

Nurse Toolkit: Building an effective care team collaboration strategy