Knowledge Center

With some of the healthcare industry’s leading process and communications experts, PerfectServe is at the forefront of ideas that are enabling real care process change across the continuum. Our Knowledge Center offers change ideas, white papers, research studies, videos, success stories and more.

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Our Blog: Connected Clinician

3 takeaways from HIMSS17

February 28, 2017

More than 41,000 healthcare IT and clinical leaders converged on Orlando last week for the annual HIMSS Conference & Exhibition. This event generates a lot of industry buzz and, for some organizations, sets the stage for the year in terms of strategic focus and planning. As I looked through the ...

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How much is your answering service really costing you?

February 16, 2017

The inevitable mistakes made by a traditional after-hours answering service aren’t often attributed to significant costs that may be undercutting the success of your practice. But if you consider that quality communication between members of your staff and your patients—especially ...

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Optimize rapid response team efforts with automated, real-time communication

January 12, 2017

Agnes Cappabianca worked as a stroke nurse manager at NYU Lutheran Medical Center, a Brooklyn-based teaching hospital. She was in the middle of a shift when the unthinkable happened—she suffered a stroke and found herself admitted to the hospital as a patient in her own ward. The hospital’s ...

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Research & White Papers

PSQH

Weighing the Pros and Cons of Patient Safety Technology – A PSQH Report

care-team-collaboration-ebook-cover

Ebook: Care Team Collaboration Across the Continuum

nurse-toolkit-cover

Nurse Toolkit: Building an effective care team collaboration strategy