With PerfectServe TeamAlerts, you can notify any patient care team in a single call. PerfectServe always knows which team mebers to notify, who is on duty, and who is covering.
With PerfectServe TeamAlert, you can reduce door-to-balloon time, meet Joint Commission one-call requirements for Primary Stroke Center Certification, and quickly mobilize any patient care team. TeamAlerts can be useful for any of the following:
- Rapid Response Teams
- Cath Team Mobilization Alerts
- Stroke Teams
- Open-Heart Teams
- Trauma Alerts
- Interventional Radiology alerts
- Code Alerts (code red, code blue, etc.)
TeamAlert knows which team members are needed.
When an alert is called in, the appropriate individuals are notified – whether inside or outside the hospital – in the time it takes to make a single phone call.
TeamAlert knows which team members are on duty.
Manually interpreting schedules and call instructions can cause delays. TeamAlert always knows which staff members are on duty, and who is covering.
TeamAlert utilizes PerfectServe’s failsafe messaging to escalate notification automatically when a team member is non-responsive.
If a team member doesn’t respond to an alert within a specific time period, TeamAlert automatically sends notification again to the individual. If there is still no response, TeamAlert will automatically notify other members of the team.
TeamAlert accommodates all types of contact devices.
TeamAlert processes can include sending real-time calls to cell phones, failsafe voice, email and text messages, and numeric and alpha paging.
TeamAlert summons team members wherever they might be.
Notifications can be sent to team members anywhere – in the hospital, at a restaurant, at home for the evening, or in traffic.
TeamAlert informs team members of the nature, location and seriousness of the event.
So each team member who receives an alert has an idea of what to expect when he or she reaches the patient.
TeamAlert documents each and every alert event and provides the data you need to improve your processes.
PerfectServe email reports can be provided on a daily, weekly, monthly, or on an as-needed basis.