Who can access providers’ personal telephone numbers and other contact information?
When using PerfectServe, all numbers are hidden. Personal information received from participating clinicians is protected.
Physicians can take or make patient calls from any phone. As long as a physician returns or makes calls through the PerfectServe app, his/her privacy is maintained. Patients or other recipients see the physician office number instead of the personal cell phone number or home number. This capability also overcomes caller ID block.