Psychiatry

Sheldon Greenberg, M.D.

PerfectServe lends a professional image and edge to a doctor's practice. It lets your patients know you're on top of the technologies that can serve them.

With the conventional answering service, there were too many human errors. Now I get the patient numbers in a clear and correct manner. I don't have to worry that PerfectServe is going to garble numbers or misinterpret information. There is no failure in forwarding messages or errors in after-hours communications.

The thing that's great is that I am able to get my messages in a very timely manner. I'm not hanging on hold interminably while an operator assists another practice. With PerfectServe, I get messages in a much cleaner and crisper fashion. For a busy practice, that's very important, very valuable.

PerfectServe ends the nightmare of losing the slip of paper with your messages on it. With PerfectServe, you can go back and get hundreds of past messages within the system. In fact you can archive them endlessly on your PC if you want to.

The PerfectServe team has done a professional, lively, extraordinary job in adapting their offering to our practice needs. Then, whenever we have needed revisions, they have been attentive and thorough. They'll work until you're satisfied.

I'm referring other doctors to PerfectServe — and even some people outside the medical community, whose businesses I think could use PerfectServe.