Seven ways PerfectServe gives you quick, easy and direct access your physician colleagues.

PerfectServe One-2-One puts you in direct contact with any physician in your hospital community at any moment in time, simply by dialing a single phone number. And PerfectServe knows how every physician wishes to be reached at every moment of every day and routes calls appropriately.

1. Direct doctor-to-doctor contact.

Using your PerfectServe access number, you can contact any colleague, at any time, from any location. Your calls route automatically based on the preferred contact method of the physician you wish to reach. So you no longer have to keep track of your colleagues' whereabouts or personal contact numbers.

2. No more doctor-to-doctor phone tag.

PerfectServe can distinguish physician calls from your usual phone traffic. And, if you wish, we can route physician calls straight through to your cell phone, office back line, or home phone during evening hours. So the connection is made — and the call is handled — more quickly, without the need to call back.

3. Know if your colleague is on-call — and if not, who is covering.

When you are calling a physician colleague, PerfectServe will tell you whether he or she is on-call, and, if not, who is covering. And you will be given the option of contacting either the original doctor, or the covering doctor, depending on your situation.

4. Automatic prioritization for calls from your colleagues.

Because PerfectServe recognizes calls that originate from physicians, you can give those calls the highest priority — allowing your colleagues to bypass your front office receptionist, answering service operators or hospital switchboard.

5. No more tracking a colleague's phone numbers and on-call schedules.

Because PerfectServe routes your calls automatically, you don't have to know where your colleague is or what contact device he or she is using. We keep track of all that for you. All you do is dial the PerfectServe access number and enter your colleague's 4-digit PIN or the first three letters of that physician's last name, and PerfectServe does the rest.

6. One inbox for everything.

PerfectServe gives you a single inbox to handle all of your messages — voicemail, email and faxes. And you can retrieve your messages via any phone, the Web, or Smartphone device.

PerfectServe will even read your written emails to you over the phone. You can forward messages to your colleagues and send a voice message to your entire call group in the time it takes to make a single call.

7. Voice message "push."

Don't want to bother with dialing in to check voice messages? That's fine. PerfectServe will call you — at the phone location you choose — and deliver or "push" your voice messages to you, automatically. Message delivery can occur immediately or scheduled for specific times of the day.

Back to Top