News Releases
Melayne Yocum, Strategic Healthcare Consultant,
Joins PerfectServe’s Advisory Board
June 30, 2010
Knoxville, Tenn. — PerfectServe, the premier provider of voice, online and mobile clinician-to-clinician communications, announced today that Melayne Yocum has joined its advisory board. Yocum is a well-known healthcare consultant with a solid track record in helping healthcare organizations, specializing in financial turnarounds and process redesigns.
Yocum, a Los Angeles County resident, will provide PerfectServe with insight on clinical communications issues and restructuring processes for improved efficiency and bottom line results. Her experience includes serving as the executive vice president and chief operating officer of HealthCare Partners for more than 11 years. During her tenure there, she was part of a team that took the organization from 120,000 patients in full risk arrangements to more than 760,000, and also improved contribution margins more than 300 percent while significantly improving clinical quality measures.
Prior to HealthCare Partners, Yocum was a consultant for 14 years for hospitals and medical groups/IPAs in strategic consulting, mergers and acquisitions and other financially focused projects. She began her career with Price Waterhouse in the National Health Care office with a scope that included audits and consulting engagements for hospitals across the country.
“We are pleased to announce that Melayne is joining our advisory board,” said Terry Edwards, chief executive officer of PerfectServe. “She has a wealth of expertise in helping healthcare organizations restructure processes for improved efficiencies, which is what PerfectServe is all about.”
“PerfectServe strives to improve communications between clinicians and physicians, which is crucial to the success of all types of healthcare organizations,” said Yocum. “I am looking forward to contributing to this mission as a member of the advisory board.”
Yocum holds a Bachelor of Science in Accounting from Truman State University and is a licensed CPA in California.
About PerfectServe
PerfectServe offers intelligent voice, online and mobile clinical communication solutions that route calls and messages to the right doctor, at the right time. It gives physicians complete control over the communications they receive while enabling hospital clinicians to expedite and improve care coordination. Based in Knoxville, Tenn., PerfectServe processes more than 30 million clinical communication interactions each year involving more than 14,000 physicians in 154 markets across the U.S. For more information, visit www.perfectserve.com.