News Releases
Dr. Robert Takla, Chair and Medical Director of Emergency Medicine at
St. John
Hospital
and Medical Center, Joins PerfectServe’s Advisory Board
June 21, 2010
Knoxville, Tenn. — PerfectServe, the premier provider of voice, online and mobile clinician-to-clinician communications, announced today that Dr. Robert Takla has joined its Advisory Board. Dr. Takla is the chair and medical director of emergency medicine at St. John Hospital and Medical Center in Detroit, Mich.
Dr. Takla will provide PerfectServe with insight on clinical communications issues and other challenges facing emergency departments, including overcrowding. For example, at St. John Hospital and Medical Center, patient volume in the emergency department has increased 15 percent in the last two years to more than 100,000 annual visits.
“We are delighted that Dr. Takla has agreed to share his considerable expertise with our company,” said Terry Edwards, chief executive officer of PerfectServe. “His department is doing innovative work to improve patient flow throughput and eliminate the communication bottlenecks that can extend patients’ length of stays.”
“I’m happy to be able to contribute to PerfectServe, which has played a major role in our initiatives to reduce crowding and optimize available capacity,” said Dr. Takla. “Better communications among physicians and clinicians is a key to process improvements and one of the cornerstones of patient safety and patient satisfaction.”
Dr. Takla graduated with distinction from the University of Michigan, where he also attended medical school and graduated with honors from its Executive MBA program. He joined the staff at St. John Hospital and Medical Center in 1996 and has also served in numerous leadership and faculty roles, including Clinical Assistant Professor at both Michigan State University and the Wayne State University School of Medicine.
About PerfectServe
PerfectServe offers intelligent voice, online and mobile clinical communication solutions that route calls and messages to the right doctor, at the right time. It gives physicians complete control over the communications they receive while enabling hospital clinicians to expedite and improve care coordination. Based in Knoxville, Tenn., PerfectServe processes more than 30 million clinical communication interactions each year involving more than 14,000 physicians in 154 markets across the U.S. For more information, visit www.perfectserve.com.